Privacy Policy
Last updated: 26 April 2026
Legionella Assessors respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, submit a pre-assessment form, apply to join our register, request a Legionella risk assessment, or use any of our services.
1. Who we are
This website is operated by Legionella Assessors.
Website: https://legionellaassessors.co.uk/
Contact us: Contact Page
For the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018, Legionella Assessors is the data controller for the personal information we collect and use.
2. What personal information we collect
We may collect and process the following information:
- Your name
- Business name, where applicable
- Property or premises address
- Postcode
- Telephone number (where you choose to provide it)
- Email address (where you choose to provide it)
- Duty holder and responsible person details
- Information about your premises, water systems and Legionella management arrangements
- Assessment appointment details
- Invoice, report and certificate details
- Information submitted through forms on the website
- Basic website usage data (where cookies or analytics are used)
3. How we collect your information
We collect information when you:
- Complete a contact form
- Submit a Legionella pre-assessment form
- Request a risk assessment or related service
- Apply to join the Legionella assessor register
- Contact us through the website
- Use or browse our website
4. Why we use your personal information
- To respond to enquiries
- To arrange and carry out Legionella risk assessments
- To prepare reports, certificates and invoices
- To manage appointments and customer records
- To process applications to join the assessor register
- To provide training or related services
- To meet legal, regulatory, insurance and business record requirements
- To maintain website security and improve our services
5. Lawful basis for processing
We rely on the following lawful bases under UK data protection law:
- Contract – to provide services you request
- Legitimate interests – to run and improve our business
- Legal obligation – to comply with legal and regulatory requirements
- Consent – where you agree to this policy when submitting a form
6. Pre-assessment form
When you submit our pre-assessment form, we collect information about your premises and water systems to prepare for your Legionella risk assessment and provide the service effectively.
We also record that you confirmed agreement to this Privacy Policy at the time of submission.
7. Assessor register
If you apply to join our assessor register, we may collect your contact details, qualifications, experience and related business information.
Where appropriate, relevant details may be published to help users find an assessor.
8. Sharing your information
We do not sell your personal data.
We may share information where necessary with:
- Website hosting and IT providers
- Subcontractors or assessors involved in delivering services
- Accountants, insurers or professional advisers
- Authorities where required by law
9. Data retention
We only keep personal data for as long as necessary.
- Assessment and business records: up to 6 years
- General enquiries: up to 24 months
- Register applications: as required for business purposes
We may retain data longer where legally required or for insurance or dispute purposes.
10. Data security
We take reasonable steps to protect your data using secure systems, hosting and access controls. However, no system is completely secure and you should take care when submitting information online.
11. Cookies
Our website may use cookies to improve functionality and understand how the site is used. You can control cookies through your browser settings.
12. Marketing
We do not send unsolicited marketing. Where consent is required, you can withdraw it at any time.
13. Your rights
You may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, please contact us via the link below:
14. Complaints
If you are not satisfied with how we handle your data, you can contact us first via our contact page.
You also have the right to complain to the Information Commissioner’s Office (ICO):
15. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
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